Business Details
We have built our reputation over decades by placing our team and guests at the absolute center of everything we do. Our locations in Chagrin Falls, Solon, Willoughby Hills, and Hudson serve as havens of genuine connection, unconditional care, and true devotion to our craft. We employ the most dedicated and talented professionals in the country, ensuring our guests receive the very best of everything during every visit. Our specialized skills span salon, spa, and nail services, allowing us to address a comprehensive range of beauty and self-care needs. We demonstrate our commitment to client satisfaction by maintaining rigorous professional standards, from our detailed 24-hour cancellation policies to our seamless online reservation system.
Our problem-solving capabilities are reflected in our innovative digital tools, which offer two-tap rebooking and transparent account management. We have earned recognition as an award-winning organization through our unwavering dedication to the beauty industry. Our team operates with full transparency, providing clear guidelines and consistent communication across all four locations. We are deeply passionate about making the lives around us better in beautiful ways. Ultimately, our legacy is defined by the exceptional experiences we create and the lasting relationships we build with every individual we serve.
Our problem-solving capabilities are reflected in our innovative digital tools, which offer two-tap rebooking and transparent account management. We have earned recognition as an award-winning organization through our unwavering dedication to the beauty industry. Our team operates with full transparency, providing clear guidelines and consistent communication across all four locations. We are deeply passionate about making the lives around us better in beautiful ways. Ultimately, our legacy is defined by the exceptional experiences we create and the lasting relationships we build with every individual we serve.
Highlights and features
- We operate four award-winning salon and spa locations across Northeast Ohio.
- Our team consists of the most dedicated and talented beauty professionals in the country.
- We offer a seamless 24/7 online system for scheduling and gift card purchases.
- Our professionals provide two-tap rebooking for ultimate scheduling convenience.
- We maintain transparent policies, including a clear 24-hour cancellation notice request.
Services
Salon Services
Our salon services encompass professional hair care and styling delivered by award-winning experts dedicated to their craft. Guests seeking exceptional beauty transformations will find a haven of genuine connection and unconditional care at our locations. We utilize our specialized skills to ensure every client receives a personalized, high-quality experience tailored to their unique aesthetic goals.
Spa Experiences
Our spa experiences provide a sanctuary for individuals seeking profound relaxation and dedicated self-care treatments. We curate these services to offer true devotion to our craft, helping guests escape daily stressors in a tranquil environment. Our professionals ensure every visitor feels completely taken care of through highly attentive and personalized therapeutic sessions.
Nail Services
We provide comprehensive nail care designed to deliver beautiful, lasting results in a welcoming and professional setting. Our talented technicians apply their specialized skills to offer meticulous manicures and pedicures tailored to each guest. Clients can expect a relaxing experience that prioritizes both aesthetic excellence and exceptional hygiene standards.
Online Reservations
Our online reservation system grants guests the freedom to schedule beauty experiences and purchase gift cards twenty-four hours a day. This digital tool allows users to select their preferred location, choose desired services, and pick a specific professional with ease. The platform simplifies appointment management by offering two-tap rebooking and a comprehensive overview of past and upcoming visits.
Gift Cards
We offer gift cards available for purchase directly through our secure online platform, making thoughtful gifting effortless for any occasion. Customers can easily buy and send these certificates to friends or family members seeking premium salon and spa treatments. This service allows recipients to choose their own preferred experiences across any of our four convenient locations.
Reviews (5)
Charlotte G.
May 25, 2021
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Always top quality - I have been going to John Roberts for 7+ years for: *spray tans *eyebrow waxing *hair dye / highlights *haircuts *men's haircut (husbands) *pedicure / manicure Would recommend all of their services as they have every flexible hours, are professional and have a highly trained staff. Would 100% recommend spray tans from here - only place I really trust, as I used them for my wedding and multiple weddings that I have been in / attended
Talia Stewart
Feb 03, 2021
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John Robert's is doing a great job following protocols for COVID-19! I feel very safe every time I get my eyebrows done by Alyssa, as she sanitizes everything before and after each client, and all of the staff and guests are wearing masks. Cleanest shop I've been in by far since the re-openings. I would highly recommend a visit to John Robert's! They always leave me with great looking eyebrows and a beautiful haircut!
Gina B.
Oct 23, 2020
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I had a haircut with Katie Lee for $40 and I love it! I asked for a midlength haircut that I don't have to style in the morning and she delivered! My hair looks great in a high pony, low pony, completely down, or curled. She was quick but attentive to detail.
Courtney C.
May 31, 2019
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Easy to schedule a same day appointment for hair cut. Audrey, my stylist, did an amazing job! I called last minute because I was ready for a major hair change. Donated 10 inches of hair- John Roberts takes care of the whole process! Not only this but the cut was trimmed and styled better than I had hoped. Audrey even ensured prior to cutting that the new do would be long enough for a ponytail. Excellent service and very pleased with my new hair cut. Products smell amazing too. Tip: have pics of what you want and they accommodate
Almondjoy C.
May 22, 2019
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Hair cuts are good, but expensive. Best part is getting a head massage with the wash. I used to get hand/arm massages whenever I got my hair done, but those have stopped. Every time I call to make an appointment I sit on hold - sometimes over 10 minutes. Aveda products are also highly prices. Some of the girls cuts can be as much as $85 for short hair. Partial highlights with a cut ran over $130.
For an upscale salon, their finance tracking leave a lot to be desired. I had several gift cards purchased & I had to keep complete track of them myself. I had to prove to them 4 times that I still had $ left on my account. They don't put a total credit on your account. The only track the individual cards and you have to know the card numbers. Very antiquated system. I loved the Strongsville location, but the closed it down abruptly. Now I have to travel to the east side to get my hair done. When these gift cards are done, I'm done.
For an upscale salon, their finance tracking leave a lot to be desired. I had several gift cards purchased & I had to keep complete track of them myself. I had to prove to them 4 times that I still had $ left on my account. They don't put a total credit on your account. The only track the individual cards and you have to know the card numbers. Very antiquated system. I loved the Strongsville location, but the closed it down abruptly. Now I have to travel to the east side to get my hair done. When these gift cards are done, I'm done.
