Business Details
We have dedicated ourselves to equipping wellness professionals with superior equipment and supplies. Our operational history is rooted in a deep understanding of therapeutic and spa environments. We pride ourselves on offering a consultative sales approach, ensuring clients find precisely what they need. Our team includes licensed practitioners on staff to provide expert guidance. We guarantee the lowest cost around through our robust price matching policy. We stand behind our products with lifetime technical support and replacement parts. Our commitment extends to comprehensive after-purchase support, earning us a 4.7-star rating from over a thousand reviews.
We facilitate practice growth with flexible six, twelve, and twenty-four-month financing options. Our inventory spans from portable massage chairs to advanced electric treatment tables. We maintain a rigorous standard of quality, selecting equipment designed for comfort and built to last. Our purpose is to be a trusted partner in your professional journey, not just a supplier.
We facilitate practice growth with flexible six, twelve, and twenty-four-month financing options. Our inventory spans from portable massage chairs to advanced electric treatment tables. We maintain a rigorous standard of quality, selecting equipment designed for comfort and built to last. Our purpose is to be a trusted partner in your professional journey, not just a supplier.
Highlights and features
- Our licensed practitioners provide expert, consultative guidance on your purchase.
- We guarantee the lowest cost with our transparent price matching policy.
- Our 5-star after-purchase support includes lifetime technical assistance.
- We offer flexible 6, 12, and 24-month equipment financing options.
- Our selection is backed by over 1000 verified client reviews.
Reviews (9)
Jeanette Phillips
Apr 17, 2022
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I ordered a hot towel cabinet which arrived damaged. I emailed support and asked to return it and receive a refund. I was told that they did not want to ship the damaged item back to them. After numerous emails and pictures of the damaged item sent they told me to ship the damaged item back to them and they sent me another one. That one arrived damage as well. After more emails and pictures I was told to ship it back and have not heard from them since. I've sent 3 emails about my refund for this item that was $175.00. I do not recommend doing business with this company and I will not be ordering from them again.
Francois Requier
Feb 04, 2020
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Great company to deal with : competent, fairly priced and excellent products and after-sale service. Highly recommended
Row Zadeh
Nov 05, 2019
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About 18 months ago, I purchased 4 Comfort Soul Elite electric Medical beds from these guys. The purchasing process was easy and everything shipped in time. I also purchased some therapist chairs along with them. 2 weeks ago one of the 4 beds stopped working. I contacted Massage Tools trying to findout how to go about fixing it. My fear was that its warranty was for only 12 months and I had to pay an arm and a leg to have it fixed. Whitin a short few hours Christian from Massage Tool sent me an email that was the most professional I have seen in years.
I was expecting a run around but his email included a good news that my warranty was for 2 years and still valid, he supplied my original order number that I did not have (he must have researched it from my email address), he also provided the phone number for Comfort Soul people. I am extremely impressed by his and their commitment to serve their clients even if the last sale was 18 months ago. Well done and thank you. I HIGHLY recommend Massage Tools.
I was expecting a run around but his email included a good news that my warranty was for 2 years and still valid, he supplied my original order number that I did not have (he must have researched it from my email address), he also provided the phone number for Comfort Soul people. I am extremely impressed by his and their commitment to serve their clients even if the last sale was 18 months ago. Well done and thank you. I HIGHLY recommend Massage Tools.
Sarah McConnell
Apr 25, 2019
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Don't order here. I ordered an electronic massage table, paid for inside delivery and my order was left outside. Multiple calls later, the actually delivery company tells me they don't make inside deliveries. Can't get anyone from management at on the phone. Customer service takes a message and tells me I'll receive an email regarding this matter in 1 to 2 business days. I had to pay someone to get my large and heavy order inside my business.
Everyone passes blame, no one offered to get the driver back, or any driver back, no call from I spent the evening fixing this problem and arguing via email with Christian Peacox in customer service.
Everyone passes blame, no one offered to get the driver back, or any driver back, no call from I spent the evening fixing this problem and arguing via email with Christian Peacox in customer service.
Jum Funk
Feb 10, 2018
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Worst customer service ever. It literally took 48 days from the time I ordered and fully paid them to receiving my exam table. I heard excuses the whole way through. They said they took 2 weeks off for Xmas holidays before even making my exam table. Then they said weather delayed the shipping. Wow, I had no idea storms lasted a total of 2+ weeks? Never told me the shipping company they use wait until the shipment truck is full before making their deliveries. Horrible company and would never refer my peers to this company.
Jackie Eichelberger
May 25, 2016
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Went to order from their online website and for some reason it wouldnt let me order. I called customer service and the young man ordered it for me and was very friendly. Waiting to see if it arrives on time and if it works well. Will hear back from me if it doesnt! lol
Row Zadeh
About 18 months ago, I purchased 4 Comfort Soul Elite electric Medical beds from these guys. The purchasing process was easy and everything shipped in time. I also purchased some therapist chairs along with them. 2 weeks ago one of the 4 beds stopped working. I contacted Massage Tools trying to findout how to go about fixing it. My fear was that its warranty was for only 12 months and I had to pay an arm and a leg to have it fixed.
Whitin a short few hours Christian from Massage Tool sent me an email that was the most professional I have seen in years.
I was expecting a run around but her email included a good news that my warranty was for 2 years and still valid, he supplied my original order number that I did not have (he must of researched it from my email address), he also provided the phone number for Comfort Soul people. I am extremely impressed by his and their commitment to serve their clients even if the last sale was 18 months ago. Well done and thank you. I HIGHLY recommend Massage Tools.
Whitin a short few hours Christian from Massage Tool sent me an email that was the most professional I have seen in years.
I was expecting a run around but her email included a good news that my warranty was for 2 years and still valid, he supplied my original order number that I did not have (he must of researched it from my email address), he also provided the phone number for Comfort Soul people. I am extremely impressed by his and their commitment to serve their clients even if the last sale was 18 months ago. Well done and thank you. I HIGHLY recommend Massage Tools.
Jackie Higgins
Went to order from their online website and for some reason it wouldnt let me order. I called customer service and the young man ordered it for me and was very friendly. Waiting to see if it arrives on time and if it works well. Will hear back from me if it doesnt! lol
Diane Sargent Joswick
I just received my new Spalux table and I absolutely love it! Customer service was awesome. Spoke to a woman at the company and she was so helpful. Massage Tools has the highest quality tables and the best prices.