Stone School Of Massage

I'm currently a student at Stone School of Massage. Prior to enrolling, I read their reviews. I was a little concerned about attending this school due to some very negative comments. My aunt was previously a student there so I took the risk. I have greatly enjoyed the course and massage time! Mrs. Stone is not the monster some make her out to be. Yes, she can be intense but only out of frustration.

This is an adult education class. The test to obtain a massage license is extremely difficult, so a great deal of course material has to be covered in class. I've been a nurse for 17 years and have never learned some of the content they teach. This is a fast paced class with no time to waste on excuses and whining. If you do the work, Mrs. Stone will do whatever possible to help you.

She cannot take the licensing test for you. Once again, this is an adult education class. Don't take this course if you are not self motivated and cannot be held accountable. Nobody has the time or energy for dramatic cry babies.

I definitely recommend Frank! Today was my first time going to Stone Massage. (I can't think of a better way to de-stress on election day.) I was pleasantly surprised to get a same day appointment. I asked for a professional masseuse and I was fortunate to get Frank. He was amazing and knew exactly how to work on my problem areas. I recently had major orthopedic surgery and what Frank did in one session was better than 2 weeks of physical therapy (which I have now ended). I will be going back to Frank!

Mrs. Stone tells the students at the beginning of the class not to bring their problems to the classroom, although she brings her horrible attitude into the class everyday. She is very judgmental and creates a stale energy. Not something I want going into a profession where people come to me to find peace. Would not recommend but to each their own.

She talks bad about other students and their short comings to the classroom - Not professional or respectable at all. That is why I left and they kept my $800 down payment although I only went for a week because it took me a couple extra weeks to get up there and give them a piece of paper saying I withdrew. I know I signed a contract but seriously I live a couple hours away and couldn't make it or guarantee that if I mailed the letter that it would be dated the day of, which they required.

In these trying times they could have been more understanding, oh wait, gotta remember that I'm talking about this same woman. Seriously, I don't see how they have been in business as long as they have.maybe just because they are the only place around and that is why I was going. I'll be finding a more professional and friendlier atmosphere. No doubt they will still stay in business and have for many years but they won't be getting another penny from me and I will get my license elsewhere.

I will never recommend this school either. Of course, she wouldn't even care by reading this review because she said she acts that way on purpose to weed people out which is disgusting way to be towards others. - Abbey Ortiz

Prices are very reasonable compared to anywhere else in Tyler. $58 for an hour and $85 for a 90min massage. Very clean. Whitney was amazing, she really worked out my knots in my shoulder and so relaxing.

I've visited many places in my lifetime, but today I feel like I received my very first massage. When I called I requested a Deep Tissue Massage as I always feel very tense. Frank was my massage Therapist today 8/25/20. Frank asked me a few questions before we got started and the massage began. Now this was a massage! This was by far the best massage I've ever had! I was completely relaxed, and could feel the knots that I had being worked out. I'm hooked! I'll return and request Frank. So glad I chose to go!

In this review, I will be discussing the ups and downs from my own experience here. First, why I chose this place. I've heard the name around Tyler for years, and it was recently recommended to me by a friend. I was in need of a massage, due to my lower back being knotted up. I called them, and set an appointment for the next day. It was easy and painless.

I wasn't asked if I wanted a student or a professional. I was just told that it would be $48, which is the rate for the professional massage. I arrived super early because I was already in town. As I filled out the waiver, there was a diagram of the human body. You are to circle each area that you want them to focus on during your massage. I circled the lower and upper back.

The young lady, Haley, Haylie, whichever, would be the one working with me today. She was extremely nice, but appeared to be a little shy. Her tone and body language led me to believe that she was a student, not a professional. My wait was only about 5 or 10 minutes, and she started the massage early, because she was available. As we walked into the private room, she asked me if there was anywhere that she wanted me to focus on, or not to focus on.

I explained to her that my lower back was knotted up, and I really needed her to massage those knots out. Over the course of the next hour, she gave me a pretty good massage. It was legit, no doubt. HOWEVER, she rarely even touched me lower back. The main area that required her attention, and she completely avoided it. Due to myself not keeping up with the time, I made the mistake of assuming that she would eventually work her way down to the lower back.

She massaged my upper back, feet, hands, neck, temples, shoulders, everywhere but where I needed her to. Even though she missed the target area, the rest of the massage was good. I went ahead and tipped her $12, because I try to be a nice guy. The day next, I woke up in pain; as I had been doing due to those knots. I messaged the business on their Facebook page, and explained the situation.

My messaged was read on the same day, and they never responded. I wanted to talk with them, before running to the "submit a review" section. However, here I am, because they couldn't even get back to me. I do not recommend this place, and I will not go back. In fact, I have a lot of friends that physically active, and sometimes they ask me where they should go for massages.

I will not be recommending this place to them. I will be telling them and anyone else I know to avoid it at all cost. Stone School, should you actually happen to read this, please save the whole "We're sorry to hear about your bad experience with us. Please contact blah blah." If you really had cared, you would have responded to my message when I reached out to you.

There website isn't not great and you have to call to book an appointment/no online booking. Always fully booked have to schedule at least a week or two out. I scheduled an appointment gave them my card number because you have to pre pay for all appointment which is understandable. Come to find out when I showed up to my appointment they had written down the wrong card number so it didn't go through and I needed to pay.

I couldn't pay for the massage at that time. I was then in formed that I still had to pay for the appointment and could not schedule any future appointment until I payed for that one. Which would mine I would have to pay for the passed appointment and the new one at the same time. My question to them is why was I not called Immediately when the card did not go through and I don't agree that even though I didn't not receive any services from them that I should still have to pay for a mistake they made.

Last miner thing. When I walked in the place didn't feel relaxing it felt very clinical. But I guess you get what you pay for or should I say you don't get but you still pay for it. And I would would recommend hand and stone over in the village at Cumberland Park shopping center. Very relaxing environment, incredible friendly, very professional and well trained professional massage therapists.

Maybe cost a little more but worth every penny and more. Will more then likely not be going back here do to the fact that now with having to pay for two appointments it will cost me more to go there then to go to a better place.

My husband and I went here for several weeks, getting a couples massage every 2 weeks. We always showed up on time, always tipped and recommended the place to friends. However, the last time we had an appointment scheduled my husband became extremely sick the night before (and I stayed up all night cleaning up the mess.) I called and left a message cancelling around midnight. Paul Stone called me the next morning and was rude and unsympathetic--he tried to get me to come in anyway, and when I asked about rescheduling he didn't try to figure out a date that would work for everybody, he just snidely informed me about how far out they were booked, and the conversation went downhill from there.

I could understand his position (but not his rudeness) if we were brand new clients flaking on our first appointment, but we'd been good customers and likely would have kept making our 2-week appointments for as long as we lived in Tyler. We'll be going elsewhere from now on.

The burned the lower center of my wife's back with a stone that was too hot leaving a large permanent raised scar. We did not pursue any legal action but we sat down and talked with the owners asking them to pay what our insurance would not cover for a dermatologist to try to make the scar less visible. They agreed to our terms, we shook hands and left.

We have sent them the relatively small bill receipts not covered by the insurance and contacted them multiple times and they have not reimbursed us. I was starting to go there fairly regularly myself before this had happened and I really liked the massages but I am disgusted they treated us like that when we were more than reasonable with them. The massages were fine but keep in mind if you get a hot stone massage speak up immediately if you think it's too warm.