Body Bar

Love this place! Facials are the BEST!Kristi is so knowledgeable and professional, top notch service!

This place offers many classes for seniors. Just moved to this are and was pleased to find something so close. Marie

Worst experience! Last week was our first visit & we'll never go back. I am pregnant (early 2nd trimester), have been feeling great, & was excited to get a massage. My doctor has not given me any restrictions, I was told I can get a massage, but to avoid massaging the belly & adjust if uncomfortable. I noted I was pregnant on the questionnaire & how far along.

When we were taken back, there were signs to let the therapist know if you were injured or pregnant (obviously) & I was going to do so to ensure I could talk to the massage therapist about what I was comfortable with. She never gave me a chance. She came in huffing & furious. She wouldn't even look at me when she told me how the massage would go. I was so taken aback by her tone & anger that I couldn't speak.

When she came back begin the massage, she kept making heavy sighing noises. It made me very uncomfortable, so much to the point that I almost asked her to stop the massage. Then she told me that I was lucky that she was certified in prenatal massage & I should have told her. I had filled out the form & was going to discuss it with her, but she never gave me a chance!

She continued to huff & puff & heavy sigh as the massage went on (my husband later told me he almost said something because it made everything so uncomfortable).Then, when she had me roll over, I was on my belly for about 2 seconds & she yelled at me that I was going to hurt my baby. I was shocked, & it made me so upset & uncomfortable I didn't know what to do.

First of all, a quick, light roll on the stomach will NOT hurt the baby. I have spoken with my doctors and researched. If comfortable women can even sleep on their stomachs. it did, many pregnant women wouldn't be able to sleep for fear of accidentally rolling on their stomach in their sleep. Doctors should be giving medical advice, not massage therapists.

At that point, I actually started crying - during a massage, which is supposed to be relaxing! I was embarrassed & didn't want her to know, so I tried to brush away the tears quickly before they fell. Eventually she asked me if my belly was ok and was a little nicer for the last 10 minutes. After the massage was over & they waited for us to change, I was struggling to hold back the tears, she had upset me so much & made me so uncomfortable.

Then they were awkwardly waiting around outside, clearly waiting for their tip (we did not know it was cash only tips until we paid). Secondly, it should have been $59 each, but we ended up paying almost $180 for the two of us. When we scheduled over the phone, they told us it would be $59 each and offered to have us do a couples massage & it would be the same price.

We were surprised when she told us the total was $170+, but at that point we had had such a negative experience, all we wanted to do was get out of there. The first thing my husband said when we walked out the doors was, "they have no tact, I never want to step foot in this place again." I wholeheartedly agreed. I understand they are worried about liability, there is nothing wrong with that.

But if they want to know things prior to booking, they should ask about injuries & pregnancy when appointments are scheduled. Given that I have no restrictions, I was told I could get a regular massage, & it is my first pregnancy, I did not think to tell them until we arrived & no one asked when we scheduled. I followed procedure, answered the questions on the form & was ready to talk to the massage therapist about it.

It would've been fine had they said they wanted another massage therapist to do it because they were worried about liability or I had to reschedule. If that had happened, I would have wished they asked on the phone, but would've understood. Or, I would've been happy to sit backwards on a chair & get a back rub instead of a full massage if they were worried!

Or even a shorter massage. There was absolutely NO need for that kind of treatment, & we were charged more than we were supposed to be, making it worse. We will never return and do not recommend it to anyone.

We love coming here. Everyone is so friendly! Great massages from Mary and Kirsten! Also great facials from kristi!

Nice place to lift but machines aren't the best in the world. I tan there also.

Edited in response to management reaching out in the replies below - really appreciate the fast resolution and gesture of kindness

Me and my wife have done 2 couples massages there. The mood is perfect! Low light, heated tables, incense and spa music. Being a man, I want and need more pressure for my massage, and they give it to ya. I think they know "men need more pressure." They do a good job asking what areas you want them to focus on or what to stay away from. Clean and sanitary! Wonderful place to zone out and treat yourself!

I started tanning with the Body Bar a few months ago! I can tell you I haven't been this tan since I went to Aruba a few years ago! This place is the best one stop shop, gym, tan, waxing, etc. I promise if you're looking for something to relax and revitalize yourself stop by Body Bar and have one of the talented associates assess your skin type and get that massage you've been wanting! It's worth every penny! Speaking of money, they're so affordable on packages and memberships.

I got my first spray tan today! I was a bit nervous. I really didnt know what to expect. The woman who did my spray tan made me feel right at home. She was very easy to talk to and she answered any questions I had. They were very professional. I am definitely coming back to try out the other services they have. I would absolutely recommend them to friends.

Love the services and employees are great. Just think you should be able to leave a tip using their credit card machine and not have to use the atm which charged me an extra $6.

Went back to give it another try and was very impressed by the service this time. My massage therapist did an excellent job and listened to what I wanted. I was very happy with his technique and am planning to request him in the future. I had a massage last week and have never been more disappointed with the experience. If someone had explained their mask requirements ahead of time I would have simply waited to schedule one.

Even the masseuse did not explain their limited services or requirements until she was starting. Then she applied way more pressure than I'd asked for and instead of a relaxing massage I had 4 days of back and shoulder pain. I've been getting massages here for years and usually have a wonderful experience but definitely not this time.

The Body Bar is a great place to go for any spa service! They always have deals and discounts going on and the staff is awesome! Super nice people and a really cool place to go if you're looking to treat yourself or a loved one

In light of the recent covid-19 spread, we needed to suddenly cancel our couples massage that was scheduled for this weekend. The massage was a gift from a friend as a treat after having our baby. Unfortunately, with immunocompromised people in our family who we interact with often, we didn’t think it was appropriate to get a massage as it violates the basic practice of social distancing.

Due to the quick rise of this illness in our region, our cancellation was last notice and I was informed that we’d be charged a $80 late cancellation/rescheduling fee. While I understand the need for this policy, I believe there should always be reasonable exceptions and a scenario like this should certainly fall into that realm. So now we had to deduct $80 from our gifted massage in order to protect our family.

We will likely never get to enjoy the thoughtful gift that was given to us because Body Bar doesn’t believe that a pandemic is a reasonable exception for charging a late cancellation fee.

First time at the Body Bar North Hills today for a pregnancy massage and it was so amazing and relaxing. Everyone is so awesome and really make you feel so relaxed. Will definitely be going again!

The Body Bar is my favorite place to go for massages! The staff is SO wonderful and I always leave there feeling so relaxed and refreshed!
CHECK THEM OUT!

Michael (from McKnight) was so good. He actually knew what we was doing and where to massage! Love it

I had a really great experience. The staff was very friendly and knowledgeable. The tanning price is crazy cheap for a really high quality bed. It's a very clean and calming environment. As soon as you walk in the door you can almost feel stress and tension melt away. I will definitely be back!